Registration and photoshoot
- Why do I need to register for the photo session online?
- I accidentally cancelled the registration, and the photo code no longer works. What should I do?
- How do I prepare for the photoshoot?
- How do I add a friend photo wish to my registration?
- How can I edit my information after signing up for a photo shoot?
- I didn't have time to sign up for the photo shoot, what do I do?
Photos and online store products
- Can I order photo products from my own photos that I have taken myself?
- Eväitä Elämälle products and cooperation with Pelastakaa Lapset ry
- Can the limited discount period of the photos be extended?
- Are my photos edited in any way after my order?
- Is it possible to order a Special Portrait as colored photo?
- Can I purchase digital files of my photos?
Ordering and delivery
- Which payment methods can I use to pay for my order and what should I do if the payment fails?
- How long is the delivery time for orders?
- The product I ordered arrived damaged. What should I do?
- Do I automatically receive photos at home without a separate order?
- Why does a discounted product disappear, or why can't I add more of this product to my cart?
- What can I do if another person also wants to order my child's photos?
Frequently Asked Questions
- What should I do if I do not want to order photos?
- Who can see photos of my child?
- How long will my photos stay in the online store?
- How do I benefit from the 60% discount on digital photos?
- Membership of the Finnish Upper Secondary School Students' Union
- I selected invoice as the payment method, but I haven’t received it. What should I do?