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  2. Ordering and delivery

Ordering and delivery

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  • Which payment methods can I use to pay for my order and what should I do if the payment fails?
  • How long is the delivery time for orders?
  • The product I ordered arrived damaged. What should I do?
  • Do I automatically receive photos at home without a separate order?
  • Why does a discounted product disappear, or why can't I add more of this product to my cart?
  • What can I do if another person also wants to order my child's photos?
  • Why did I receive photos even though I didn't order anything?
  • Why are there differences in colours between photographs and other printed products?
  • What should I do if I haven't received my order?
  • Why didn't I receive all the products I ordered at the same time?
  • Can I exchange/return products or can I modify/cancel my order?
  • Can I order photos of more than one of my photo codes at the same time?
  • How do I order photo products from the online store?
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